/ticketpanel setrole
Set the staff role that will be pinged whenever a user opens a ticket through a specific panel.
💬 Usage
/ticketpanel setrole <name> <role>
<name>– The name of the ticket panel you want to configure.<role>– The role to ping when a new ticket is opened from this panel.
Each panel can have its own assigned role. This lets you route different ticket types to different staff teams.
📌 Example
/ticketpanel setrole support @SupportTeam
This will:
- Assign the @SupportTeam role to the support panel
- Ping that role each time a user opens a ticket from the panel
🗃️ Notes
- You can update the role at any time using the same command.
- If no role is set, no one will be pinged on ticket creation (not recommended).
- This does not restrict who can see or manage the ticket — it's just for alerts.
🔍 Related Commands
/ticketpanel create – Create a new panel
/ticketpanel post – Post the panel to a channel
/ticketpanel settranscriptchannel – Configure where transcripts are saved