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/ticketpanel settranscriptchannel

Set the channel where transcripts from closed tickets will be automatically saved. This is useful for recordkeeping, accountability, and moderation follow-up.


πŸ’¬ Usage

/ticketpanel settranscriptchannel <name> <channel>
  • <name> – The name of the ticket panel you want to configure.
  • <channel> – The text channel where ticket transcripts will be posted after a ticket is closed.

Choose a private staff-only channel so transcripts don’t clutter public chats.


πŸ“Œ Example

/ticketpanel settranscriptchannel support #ticket-logs

This will:

  • Assign the #ticket-logs channel as the transcript destination for the support ticket panel
  • Automatically post transcript messages there whenever a ticket from that panel is closed

πŸ—ƒοΈ Notes

  • This must be set per panel β€” if you have multiple panels, configure each one individually.
  • Pandoryx must have permission to send messages and embeds in the target channel. Transcripts typically include:
  • The original message that opened the ticket
  • All messages exchanged in the thread
  • Timestamps and usernames

πŸ” Related Commands

/ticketpanel setrole – Choose who gets pinged on ticket creation

/ticketpanel edit – Modify ticket panel appearance

/ticketpanel post – Post the ticket panel into a channel

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